Craig Christensen
Closing the Sale - 5 Sales Skills for Achieving Win-Win Outcomes and Customer Success
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Summary
Customer Success Leads to Your Success
If you liked Crucial Conversations, The Challenger Sale or books by Grant Cardone, you'll love Closing the Sale.Guide the conversation. Closing is a process, not an event. In the closing process, there are inevitably many conversations with a variety of potential clients. Closing the Sale will teach you how to influence good decisions to achieve mutually beneficial outcomes from these conversations.
Turn talking into decision making. For clients, decision making can seem daunting. They may often favor the noncommittal "maybe" over the decisive "yes" or "no." Essential Secrets to Closing the Sale will teach you how to help your clients make the best possible decisions for both their business goals and your own.
Customer success is your success. Closing the Sale will show you how to attain the only real success. the win-win situation. Because the more you focus on creating success for your clients, the more successful you will be.
Closing the Sale will teach you the five essential skills to the sale closing process:
Identify the End in Mind Decision
Address Client Key Beliefs
Resolve Objections
Prepare the Conditions for Good Decision Making
Open Purposefully, Close Powerfully
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Joanna Ruth Meyer
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