Define and Deliver Exceptional Customer Service - Proven Strategies to Maximize Your Profits

Dr. Kelly Henry

Unabridged

2 uur 48 minuten

Sommige artikelen bevatten affiliate links (gemarkeerd met een sterretje *). Als je op deze links klikt en producten koopt, ontvangen we een kleine commissie zonder extra kosten voor jou. Uw steun helpt ons deze site draaiende te houden en nuttige inhoud te blijven maken. Hartelijk dank voor uw steun!

Van de uitgever

Why do small businesses have such a difficult time surviving and thriving?

Three of the top four reasons for small business failure are the business ran out of cash, didn't have the right team, and were outcompeted. What do these three reasons have in common? They are all directly related to customer service.

This book is not just about customer service. This is a book about success! It's about how to run and sustain a successful business. This book is not only for the companies that are struggling and are on the brink of closing; it is also for the successful companies that are doing well but could be doing even better.

It doesn't matter the business size or type because treating customers should be the same for every business. It should be exceptional.